CUSTOMER SERVICES
1) CUSTOMISATION
Have some idea of what jewellery design you want? Need gemstone selection for your design?
We supply wide range of diamonds and gemstones for your selection with manual or computerised
designing to bring your idea into wearable jewellery.
Please visit us and talk to our consultant.
2) RESETTING / REDESIGNING
Resetting of old jewellery designs that you don't wear?
Sentimental gemstone jewellery you want to reset or redesign?
Please visit us and talk to our consultant.
3) ALTERATION AND REPAIR
Our in-house workshop provide the following services:
- Replacing of gemstones
- Gemstone matching
- Replacing or tightening of clasp
- Repairing of broken necklaces, bracelets etc
- Lengthening or shortening of bracelets, necklaces etc
- Resizing of rings
- Cleaning and polishing
Most of the repair works can be collected within 1 hour
4) RESTORATION / REFURBISHING
With our in-house ultrasonic deep cleaning service, most of the trapped dirt could be removed.
Additional polishing and electro-plating are recommended if you want your old jewellery to look new again.
5) ENGRAVING
Engraving personalised messages on wedding bands, rings, pendants or other jewellery in
English, Mandarin or other languages? We provide manual or laser engraving services.
Please visit our outlet for more detail.